LEGAL
Privacy Policy
Last updated: July 16, 2026
This Privacy Policy explains how Northwest Travel collects, uses, stores, and protects information submitted through this website. This page is provided for transparency and should be reviewed with qualified legal counsel before paid advertising or formal sales launch in the European Union, United Kingdom, United States, or other regulated markets.
Information we collect
When you submit a trip brief, we may collect:
- Your email address or other contact details you choose to provide.
- Preferred travel dates or a “not sure yet” date preference.
- Number of travelers in your private group.
- Selected cities, itinerary interests, budget range, and travel preferences.
- Technical information needed to receive and protect your submission, such as timestamp and basic server logs.
How we use your information
We use the information you provide to:
- Review your China travel request and prepare a tailored response.
- Contact you about itinerary planning, availability, proposal steps, or follow-up questions.
- Improve website reliability, form performance, and spam prevention.
- Comply with legal, security, and record-keeping obligations where applicable.
Legal basis for processing
For visitors in jurisdictions such as the European Economic Area or United Kingdom, we process submitted trip information because you request a response from us, because we have a legitimate interest in operating a secure travel inquiry service, or because you have given consent for us to contact you.
Data sharing
We do not sell your personal information. We may share necessary trip details with trusted service providers only when needed to prepare a proposal or operate the website, such as email delivery providers, hosting providers, hotel partners, guides, transfer providers, or other travel suppliers involved in your request.
International data transfers
Because China travel planning may involve teams, suppliers, and technology providers in different countries or regions, your information may be processed outside your home country. Where required, we aim to use appropriate safeguards and limit shared information to what is necessary for your request.
Retention
We keep inquiry information only for as long as reasonably necessary to respond to your request, manage follow-up planning, maintain business records, and meet legal or security needs. If you want us to delete your inquiry information, contact us using the details below.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We will respond to valid requests as required by applicable law.
Security
We use reasonable technical and organizational measures to protect submitted information. No website or email system can guarantee absolute security, so please do not submit highly sensitive personal, medical, passport, or payment information through the trip brief form.
Children
This website is intended for adult travelers, families, and travel planning decision makers. We do not knowingly collect personal information directly from children.
Contact
Northwest Travel 西北旅行
Travel industry registration: 交觀甲字 0523 號
Quality assurance number: 品質保障 0010 號
Taichung office: 7F-10, No. 20, Dading Road, Taichung City, Taiwan Business Center
Tel: +886 (0)4 2322 3339
Taipei office: 3F, No. 5, Sec. 5, Xinyi Road, Taipei City, Taipei World Trade Center
Tel: +886 (0)2 2723 2188
Email: china-tours@northwest.com.tw
Office consultation is by appointment.